Understanding Patients’ Meal Experiences through Staff’s Role: Study on Malaysian Public Hospitals

Patients Emotions during Meal Experience: Understanding through Critical Incident Technique

Background and Objectives: It was established that eating experience may affect patients emotionally. Acknowledging the role and understanding the basis of patients’ emotions in their food consumption may assist in identifying their nutritional status as well as their satisfaction with foodservice. To date, there are limited studies focusing on patients’ food-related emotional ...

Medical Staffs of Voluntary Hospitals

The decrease of charitable contributions and the greatly increased cost of the whole conduct of hospitals has compelled managers to require payment, directly or indirectly, from the great majority of patients. It is to the credit of the working-man of today that he has that spirit of independence which makes him unwilling to receive this benefit as a charity. He resents the inquiries of the alm...

Understanding the acceptance of teleconsultation technology in Malaysian government hospitals

Healthcare Services Quality in Malaysian Private Hospitals: A Qualitative Study

Background and objectives: Services quality has become the major concern of policy-makers in the present rapidly growing consumer-oriented health industry. However, there is a major gap in the relevant literature in Malaysia in this particular field. Thus, this research attempted to narrow this gap by conducting a qualitative study to gain insight into quality of healthcare services in the Mala...

Comparison Patients and Staffs Satisfaction in General Versus Special Wards of Hospitals of Jahrom.

INTRODUCTION AND AIMS Patient satisfaction is the most important indicator of high-quality health care and is used for the assessment and planning of health care. Also, Job satisfaction is an important factor on prediction and perception of organizational manner. The aim of this study is to identify and compare patient and staff satisfaction in general versus special wards. MATERIAL AND METHO...

Experiences of Public Doctors on Managing Work Difficulties and Maintaining Professional Enthusiasm in Acute General Hospitals: A Qualitative Study

Background Overseas studies suggest that 10-20% of doctors are depressed, 30-45% have burnout, and many report dissatisfaction with work-life balance. A local study on public doctors showed that 31.4% of the respondents satisfied the criteria for high burnout. Young, but moderately experienced doctors who need to work shifts appeared most vulnerable. This study aims to explore the experiences o...